HOW WE WORK
INTERESTED IN BEING A
RETAILER SELLING PRODUCTS
TO WALK-IN CUSTOMERS ?
Watch in Youtube
DON'T LOSE A CUSTOMER
INCREASE SALES
GET PAID IN 24 HOURS
GETTING REGISTERED AS A MERCHANT
CONTACT 011785852 AND SPEAK TO MERCHANT SERVICES DEPARTMENT
FAR FROM COLOMBO
SEND/BRING BRC, BANK STATEMENTS, PICTURE OF SHOP
CLOSE TO COLOMBO
VISIT RUKULA OFFICE: BRING BRC, BANK STATEMENTS, PICTURE OF SHOP
IF APPROVED, SIGN THE MERCHANT AGREEMENT AND GET TRAINED (CAN BE DONE ONLINE)
HANDLING CUSTOMERS
1. CUSTOMER WALKS IN
2. CHOOSES PRODUCT
3. MERCHANT SHOWS PAYMENT OPTIONS
4. CUSTOMER CHOOSES OPTION
5. CUSTOMER HANDOVER DOCUMENTS
NIC, Electricity Bill, Other Proof of Address, Any other docs
6. MERCHANT TAKES PICTURES OF THE DOCUMENTS
AND SENDS TO RUKULA
7. CUSTOMER GETS VERIFICATION CALL FROM RUKULA
8. RUKULA SENDS APPROVAL CODE WITHIN 10MINS
9. CUSTOMER PAYS DEPOSIT AT ANY DIALOG / MOBITEL ARCADE
10. RUKULA CONFIRMS DEPOSIT AND SENDS AGREEMENT NUMBER TO MERCHANT
11. COMPLETE CUSTOMER AGREEMENT USING RUKULA FORMS. INSERT AGREEMENT NUMBER.
12. HAND-OVER PRODUCT WITH WARRANTY.
TAKE PICTURE OF CUSTOMER SIGNING THE AGREEMENT
13. ASSIST CUSTOMER TO SEND SMS TO RUKULA CONFIRMING RECEIPT OF PRODUCT AND AGREEMENT
14. SEND PICTURE OF AGREEMENT AND INVOICE TO RUKULA
